At Platter Perfection Catering LLC, we strive to provide high-quality catering services and products. We understand that sometimes things may not go as planned. This Refund & Return Policy outlines your rights regarding refunds and returns.
1. Return Eligibility
- We accept returns on food items that are unopened and in their original packaging.
- To be eligible for a return, you must contact us within 24 hours of receipt to initiate the return process.
2. Refund Process
- Refunds will only be issued for eligible returned items.
- To complete your return, we require a receipt or proof of purchase.
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.
3. Non-Refundable Items
- Unfortunately, we cannot accept returns for perishable items, custom orders, or items that have been opened or consumed.
4. Contact Us
If you have any questions regarding this policy or need assistance with a return, please reach out to us at:
- Email: dasolan@platterperfectioncateringllc.com
- Phone: +1 702-934-6976
We appreciate your understanding and look forward to serving you again!